Built by engineers,
driven by relationships
Modern Edge Technology isn't a faceless service desk. We're a team of experienced engineers who believe enterprise-grade IT should be accessible to every organization — without the enterprise price tag.
What we stand for
People Over Tickets
We don't measure success by tickets closed. We measure it by problems that never happen in the first place. Proactive beats reactive — every time.
No Long-Term Contracts
We earn your business every month. Our flexible agreements mean you stay because we deliver, not because you're locked in. That keeps us sharp.
Transparent Pricing
Our low markup model means you get enterprise-grade solutions at fair prices. No hidden fees, no surprise invoices, no markup games.
Meet the person behind the infrastructure
Mark Duerwachter
Vice President of Business Operations
With over two decades of experience in enterprise IT infrastructure, Mark doesn't just manage technology — he architects the systems that businesses depend on every day. His career spans the full spectrum: from pulling cable in server rooms to designing multi-site SD-WAN deployments for Fortune 500 clients.
Mark founded Modern Edge Technology on a simple principle: organizations shouldn't have to choose between quality and affordability. He saw too many businesses getting overcharged for mediocre IT support, locked into contracts they couldn't escape, and left vulnerable by providers who didn't understand their industry.
Today, Mark personally oversees every major deployment and maintains direct relationships with clients. When you work with Modern Edge, you're not handed off to a rotating cast of technicians — you get Mark's cell phone number and a team that knows your environment inside out.
Areas of specialization
Wireless Architecture
Enterprise WiFi 6E design, predictive heat mapping, high-density deployments for education, hospitality, and corporate campuses.
Cybersecurity & Zero Trust
SIEM/SOC deployment, endpoint detection and response, network segmentation, compliance frameworks (HIPAA, PCI-DSS, CMMC).
Cloud & Hybrid Infrastructure
Azure, AWS, and hybrid cloud migrations. Virtualization, disaster recovery, and business continuity planning.
E-Rate & Federal Funding
Over $12M secured in E-Rate Category 1 & 2 funding for K-12 school districts. Full application lifecycle management.
VoIP & Unified Communications
3CX certified partner. Multi-site phone system deployments, SIP trunking, contact center solutions, and Teams integration.
Vendor Management
Strategic partnerships with Dell, Fortinet, Lenovo, Rhombus, and Vertiv. Vendor-agnostic recommendations based on client needs, not commissions.
"Technology should be the easiest part of running your business. If it's not, you have the wrong partner."
This is what working with Modern Edge actually looks like — Mark sitting down with clients, tablet in hand, walking through their infrastructure challenges one-on-one. No sales pitch, no PowerPoint. Just an honest conversation about what your technology needs and how to get there.
Hands-on, not hands-off
Every engagement starts with a real conversation. Mark meets with your team on-site, walks your facility, and learns your workflows before recommending a single piece of technology.
It's this personal, engineering-first approach that sets Modern Edge apart from the help-desk-in-a-box providers. We're not reading from a script — we're solving your specific problems with solutions tailored to your environment.
Ready to work with a team that cares?
Schedule a call with Mark and see what enterprise IT support actually looks like.